Windows Mail

Add an account using advanced setup

Select Start , enter Mail, and choose the app from the results.

If you've used the Mail app before, at the bottom of the left navigation pane, select Settings

and then choose Manage Accounts.

Select Start , enter Mail, and choose the app from the results.

If this is the first time you've opened the Mail app, you’ll see a Welcome page. Select Add account to get started.

If you've used the Mail app before, at the bottom of the left navigation pane, select Settings , and then choose Manage Accounts.


There are two ways you can access the Advanced setup options for your email account.

  • Select Advanced setup if your automatic email setup fails in Step 3 above.

  • Select Advanced setup from the Choose an account window in Step 2 above. The Advanced setup option is the last option on the list, and you may have to scroll to see it.

    You can choose an     Internet email account. Unless your administrator has instructed you to use Exchange ActiveSync, select Internet email.

Enter the following information in the Advanced setup window.

  • Email address This is the name you'll see in the left pane of the Mail app.

  • User name This is your full email address.

  • Password Enter your email account password.

  • Account name This is the name you'll see in the left pane of the Mail app and in the Manage Accounts pane. You can choose any name you want.

  • Send your messages using this name Enter the name you want recipients to see when they receive your message.

  • Incoming email server You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail.contoso.com or imap.google.com. For many email accounts, you can find this information in our POP and IMAP server name reference.

  • Account type Choose POP3 or IMAP4. Most email accounts use IMAP4. If you don't know which one to choose, contact your ISP.

  • Outgoing (SMTP) email server You can get this information from your ISP or administrator. Usually, an outgoing email server address is in the format of mail.contoso.com or smtp.contoso.com.

  • By default, all four checkboxes at the bottom of the window will be selected. Most email accounts don't require any changes to these options.

Your email provider can give you the settings you need to fill in the Advanced setup but you can also go to the POP and IMAP server name reference we've provided for the most popular email providers.

After you've entered the required information, select Sign in > Done.